General Terms and Conditions of Sale
Last updated: May 5, 2025
These General Terms and Conditions of Sale govern every purchase made on
www.mrxmask.com by Rubinex SAS.
Consequently, these Terms of Sale and Conditions of Sale define the rules
regarding pricing, payment, delivery, returns, and warranty.
For data-protection details, please consult the
Regulation (EU) 2016/679
(GDPR) or our
Privacy Policy.
1. Purpose of the General Terms and Conditions of Sale
First and foremost, these General Terms and Conditions of Sale establish the
contractual relationship between Rubinex SAS (SIRET 90192542000019 – 60 rue François 1er,
75008 Paris) and any customer placing an order on our site.
2. Products Sold (Conditions of Sale)
Rubinex SAS offers the following products under these Terms of Sale:
- MRX Masks – reusable transparent masks;
- AirX Filters – replaceable 24-hour filters;
- CapX Covers – customizable protective covers;
- Attachments:
- Accessories:
Moreover, product images and color swatches may differ from actual items due to industrial
coloration variations.
3. Pricing Terms & Conditions of Sale
- All prices are listed in [currency], VAT included (TTC), excluding delivery fees.
- In addition, delivery fees vary by destination and weight.
- However, the price at the time the order is placed is guaranteed, even if rates change thereafter.
4. Order Process under these Terms of Sale
- Orders can only be placed via www.mrxmask.com;
- By placing an order, you expressly accept these Sales Terms;
- Subsequently, you will receive an order-confirmation email; nevertheless, Rubinex SAS reserves the right to refuse any order in case of prior disputes or non-payment.
5. Payment Methods in our General Terms and Conditions of Sale
We accept the following payment methods:
- Credit cards (Visa, Mastercard, Amex);
- PayPal;
- Bank transfer.
Furthermore, all payments are secured via [payment solution], and shipping occurs upon payment confirmation.
6. Delivery Conditions
- We deliver worldwide; however, delivery times depend on the carrier and destination;
- In addition, delivery fees are displayed prior to payment;
- Please note that Rubinex SAS is not liable for delays caused by force majeure or carrier issues.
7. Right of Withdrawal & Returns under these Terms of Sale
You have 14 days from delivery to withdraw—except for personalized items.
Return Conditions
- Items must be returned in their original, unused condition;
- Return shipping is at your expense;
- We will issue a refund within 14 days of receiving the returned goods.
8. Warranty (Conditions of Sale)
- The legal warranty of conformity (Art. L.217-4 et seq., Consumer Code);
- The warranty against hidden defects (Art. 1641 et seq., Civil Code).
Accordingly, for any claim, please contact our after-sales service at
SAV@mrxmask.com.
9. Intellectual Property
All MRX, AirX, CapX brands, designs, images, and texts are the exclusive property of Rubinex SAS.
Therefore, any reproduction is strictly prohibited without prior written consent.
10. Personal Data Protection – GDPR & Terms of Sale
We comply fully with the GDPR. Consequently, your data are used solely for order and customer management.
Moreover, you may access, correct, or delete your personal data at any time.
To exercise these rights, please contact info@mrxmask.com.
11. Dispute Resolution
- In the event of a dispute, we will first seek an amicable solution;
- Failing that, any legal action will be brought before the Paris courts, which shall have exclusive jurisdiction.
12. Modification of the General Terms and Conditions of Sale
We may update these Conditions of Sale at any time.
Any changes will apply only to orders placed after the date of publication.
13. Contact Information
- Email: SAV@mrxmask.com
- Phone: [Number]
- Address: 60 rue François 1er, 75008 Paris
- Or visit our Contact page for more details.
14. Acceptance of the General Terms and Conditions of Sale
By placing an order, you expressly accept these General Terms and Conditions of Sale.