Contact MRX reusable mask support
Need help with your MRX reusable mask?
Whether you are an individual customer or a company representative, our support team is here to guide you. From choosing the right mask size to understanding how to change AirX filters or adjust the CapX covers, we’re happy to provide all the answers you need.
If you’re contacting us regarding a previous order, please include your order number in the message to speed up the process.
For bulk purchases, B2B inquiries, or partnership opportunities, visit our dedicated B2B page .
Thank you for your interest in MRX. We value every message and do our best to respond efficiently and thoroughly.
Our support team handles all MRX reusable mask support requests via email at info@mrxmask.com . We reply within 24 hours on weekdays, and clearly track every inquiry through our ticketing system so you always know where you stand.
Have you registered your MRX mask? Register here to activate your two-year warranty, receive filter reminders, and access our downloadable User Manual and SDS .
We respect your privacy: all personal data is processed under our privacy policy compliant with GDPR. If you need to update or delete your data, simply mention it in your email and we’ll handle your request promptly.